The use of digital technology has exploded in recent years and students expect to use it for learning and engaging with teachers, admin staff and each other. Universities and Colleges are investing in the latest digital communications to attract and retain students and to improve the student and staff experience.
Britannic are experts in helping Higher Education organisations like yours to embark on a digital transformation journey whether that’s to modernise your existing telephony solutions, improve student engagement, automate processes, or create a digital learning environment. We can help you.
In 2025 BT will move all customers from the old analogue PSTN to a fully digital network. ISDN will disappear. Now is the time to be prepared and plan for your new infrastructure which will provide you with the flexibility to improve and add on new services. We will work closely with you to understand what your objectives are and how you are going to get there.
Moving your telephony to the cloud enables you to take advantage of technologies such as SIP which will reduce your telephony bill and provide a robust and reliable solution with the ability to add on technology and applications when required.
Students’ expectations are higher than ever, and Universities and Colleges need to work extra hard to attract and retain students. By providing them with welfare services and the channels of communications they use such as social media you are enhancing their experience and the engagement process between staff and students.
Transform the student and staff experience by cost-effectively automating processes such as Clearing, open day registrations, admissions processes etc with a digital interaction solution. This enables students and staff to access information instantly and frees up staff from repetitive tasks to focus on other areas.
Integrate front and back-office systems to ensure you have single view of digital interactions connecting disjointed systems together, simplifying processes and reducing operating costs. By integrating technology and systems together you can utilise the data collected to make intelligent improvements, and become a data driven organisation.
Create a digital campus for a digital learning environment, enhancing student engagement and welfare and providing a seamless omni-channel consistent experience for all.
Godalming College uses Mitel IP telephony and SIP across its campus. Achieving cost savings of up to half their telephony bill and flexibility to add new applications.
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We’d love to start discussing your plans today. Whether you want to improve student engagement, start implementing automation or talk about your university Clearing strategy for next year. Let’s share some ideas.
