DASHBOARD
Our DASHBOARD empowers you to see key trends and analytics in real-time.
The world is becoming increasingly data-driven. Our solution DASHBOARD places KPIs and metrics at your fingertips to help drive improvements around customer experience, staff performance and the efficiency of business processes. You can fit together data from multiple sources like the contact centre, customer feedback tools, CRMs or digital interactions.
DASHBOARD presents a 360 view of your customer experience. Presenting you with the information you need in a way that’s easy to consume from different data sources using open APIs and integrations. It’s easy to configure and customise for a specific agent, supervisor, team, department or for executive views across the company.